About Data Kangaroo

Australia's trusted data recovery experts.

Who We Help

Data Kangaroo helps everyday Australians recover important files from failed, damaged, and inaccessible storage devices. Whether you're a photographer who lost photos from a memory card, a business owner with a failed NAS, or a professional who needs data from a damaged laptop, we're here to help.

What We Do

We're not a phone repair kiosk or a general computer shop. Data Kangaroo focuses exclusively on data recovery — which means our tooling, expertise, and processes are built around one goal: getting your data back safely.

We handle a wide range of devices including hard drives, SSDs, RAID arrays, NAS systems, USB drives, memory cards, mobile phones, tablets, MacBooks, iMacs, and more. Our assessment covers both logical failures (corruption, accidental deletion, formatting) and physical failures (mechanical issues, liquid damage, electrical damage).

Our Approach

Confidential

Your data is handled with complete confidentiality. We understand that the files on your device may be personal, sensitive, or business-critical.

Australian-Based

Melbourne-based intake with Australia-wide service. Your data stays in Australia throughout the recovery process.

Honest Assessment

We provide honest quotes based on what we find. Recovery success depends on many factors, and we won't promise what we can't deliver.

30+ Years Combined

Our team brings over 30 years of combined experience in data recovery and storage technology.

What We Are Not

To set clear expectations, here's what Data Kangaroo is not:

  • Not a general phone-repair kiosk
  • Not a password-reset or account-recovery service
  • Not a casual laptop repair shop
  • Not able to guarantee recovery in all cases

Our Process

We start with a free assessment. Once your device arrives, we diagnose the issue and provide a quote. You approve before any recovery work begins. Your data is returned securely by courier on a destination drive.

For eligible customers outside Melbourne, we offer prepaid shipping labels so you can send your device safely through the mail.