External SSD Data Recovery Melbourne | Data Kangoroo

What we can help with

We can help with

External SSDs that are not detected
Portable SSDs that suddenly stopped working
External SSDs with corrupted or unreadable folders
External SSDs asking to be formatted
Deleted documents, photos, videos or business files
Formatted external SSDs
USB-C, Thunderbolt and portable SSD recovery
Samsung, SanDisk, Crucial, WD, Seagate and other external SSDs
Data recovery from damaged or unstable external SSDs

We will assess your external SSD first and explain the realistic recovery options before any recovery attempt begins.

External SSD data recovery pricing

Estimated recovery range

$249 – $1599

Indicative pricing only. Final quote confirmed after assessment.

Our pricing varies depending on the severity of the issue and the amount of specialist diagnostic, imaging or SSD-level recovery work required. Simple logical recoveries are generally at the lower end of the range, while failed controllers, damaged NAND, encryption issues, firmware faults, severe corruption or unstable external SSDs may fall toward the higher end.

What's next

A simple, transparent recovery process from start to finish.

Submit the form below (here)

Tell us what happened and what data you need recovered.

Receive instructions

We will email your job reference and shipping/drop-off instructions.

Send your device

Drop off in Melbourne or mail it from anywhere in Australia.

Inspection & free quote

We assess the device and explain the quote before recovery begins.

Recovery attempt

Specialist recovery tools and techniques are used where possible.

Data return

Recovered files are returned securely on your chosen destination drive.

Submit an external SSD data recovery request

If you have more than one device for data recovery, please submit a separate form for each device.

After submitting this form, you will receive an email with instructions on how to send or deliver your external SSD to us.

Your contact details

First name *required

Last name *required

Company name

Mobile phone number *required

Other phone number

Email address *required

Confirm email address *required

Street address *required

Suburb *required

State *required

Postcode *required

Country *required

How'd you hear about us? *required

Terms and conditions of service

I confirm I am the owner of the external SSD or have permission from the owner to request data recovery. *required I understand data recovery may involve inspection, diagnostic work, specialist imaging, temporary repairs, SSD-level work or other recovery methods, and may affect warranty or manufacturer support. *required I understand Data Kangaroo's goal is to recover data, not necessarily return the external SSD in working condition. *required I understand no recovery is guaranteed and Data Kangaroo will explain likely recovery options and quote before recovery work begins. *required I understand SSDs can fail because of controller, firmware, NAND memory, connector, enclosure or electronic faults, and recovery options may depend on the internal condition of the device. *required I understand encrypted or password-protected external SSDs may require passwords, recovery keys or account access before recovered data can be accessed. *required I understand Data Kangaroo is not providing forensic, legal evidence, expert witness or court-ready reporting services; this request is for personal or business data recovery only. *required I agree Data Kangaroo may contact me using the phone number and email address provided. *required I agree to Data Kangaroo's terms and conditions and privacy policy. *required

How fast would you like your quote completed?

Choose how quickly you would like us to assess your external SSD and prepare your recovery quote. The final recovery price will depend on the fault, SSD model, damage, data required and recovery complexity.

Standard Quote

Free

Usually completed within up to 1 week after we receive your external SSD.

Emergency Quote

+$200

Completed as soon as humanly possible, often within 24 hours of receiving your external SSD.

Important: The $200 Emergency Quote fee covers urgent assessment and quote preparation only. It is not the full recovery price. We will confirm the full recovery price before starting any recovery work.

Your privacy matters

Your external SSD may contain personal, business or sensitive files, photos, videos, documents, backups and creative project files. We treat every recovery request with strict confidentiality. Access is limited to authorised recovery staff only, and recovered data is returned securely.

Privacy Guarantee

External SSD Data Recovery