Data Recovery Service

Hard Drive Data Recovery Australia

Professional recovery from failed, clicking, corrupted and damaged hard drives. Internal, external, desktop and laptop HDDs supported.

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What We Recover

Hard drives store critical data for individuals and businesses alike. When they fail, the consequences can be serious. Data Kangaroo helps Australians recover data from failed, damaged and corrupted hard drives across all brands and interfaces.

We support both internal and external hard drives, including desktop drives, laptop drives, and portable USB drives. Our assessment covers the full range of failure modes, from simple logical issues to complex physical damage.

Common Problems We Help With

Clicking, Ticking or Grinding

Mechanical failure requiring specialist handling

Beeping or Dead Drives

Power or motor failure

Dropped Hard Drive

Physical shock damage

Asks to Be Formatted

Corrupted partition or file system

Not Detected

BIOS or system not recognising drive

Deleted or Reformatted

Accidental data loss

Extremely Slow Access

Bad sectors or firmware issues

Dead PCB

Power circuit failure

Supported Brands & Interfaces

Brands Supported

Seagate, Western Digital, Toshiba, Samsung, Hitachi, HGST, LaCie, Maxtor, IBM, and other major brands

Interfaces Supported

USB, USB-C, SATA, IDE, SAS, SCSI, FireWire and other common interfaces

What We Usually Cannot Help With

  • Drives that have been severely overwritten after deletion or formatting
  • Drives with encrypted data where the password/key is completely unknown
  • Drives that have been physically destroyed beyond assessment
  • General device repairs (we focus on data recovery)

Our Process for Hard Drive Recovery

1

Submit Your Job

Complete our intake form with details about your drive and the issue.

2

Send or Drop Off Your Drive

Use our Melbourne drop-off points or send via prepaid mail-in for eligible customers.

3

Assessment & Quote

We assess the drive and provide a detailed quote within up to 1 week of arrival.

4

Recovery & Return

After approval, we recover your data and return it by courier on a destination drive.

Pricing & Assessment

Standard assessment and quote are provided within up to 1 week from device arrival. Priority assessment may be available for an additional fee depending on urgency. Final pricing depends on drive type, damage level, complexity, and parts required.

Claim Your Free Quote

Submit your job details and we'll guide you through the next steps.

Submit a Job 0483 958 688

Need immediate help?

Stop using the drive

If your drive is clicking or making unusual noises, power it off immediately. Continued use can reduce recovery chances.

Frequently Asked Questions

Common questions about hard drive data recovery.

Ready to start your hard drive recovery?

Submit your job details and we'll guide you through the next steps.

Claim Your Free Quote 0483 958 688